Kim Kardashian’s SKIMS Offers Refunds After Advent Calendar Draws Fan Complaints

SKIMS is offering refunds to customers who say its $148 Advent calendar failed to live up to expectations, after the pricey holiday product sparked a wave of complaints online. The company, founded by Kim Kardashian, has acknowledged the criticism and says it has begun contacting customers who were unhappy with their purchase.
The calendar was intended to count down the days to Christmas, but some buyers were disappointed by what they found inside. According to the complaints, the items included small accessories such as hair ties and SKIMS-branded bobby pins—contents that some customers felt did not justify the price.
Frustrated purchasers took to social media to describe the calendar as a poor value, with one calling it the “worst advent calendar ever.” Another compared the contents to the odds and ends that might be left at the bottom of a purse. The criticism focused on the gap between the product’s cost and what customers said they received.
A SKIMS spokesperson told TODAY that the company was aware of the feedback and was offering refunds to customers who had raised concerns. The representative also acknowledged that, for some buyers, the calendar had not met expectations.
The company said it welcomed further feedback, adding that customer responses would help shape future releases. The refund offer comes after the complaints drew attention to the holiday product and the expectations attached to its price. The statement did not indicate whether SKIMS plans to change or discontinue the calendar.
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